Reference

How raja69 Handles Your Account Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear boundaries on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA · OVO · GoPay TransactionsCookie ControlsData Access RequestsIndonesia-Region Coverage
raja69 How raja69 Handles Your Account Data
HOW WE PROTECT DATA

Data Handling You Can Check

We keep your account data secure through a combination of technical controls and clear internal policies. Cookies on raja69 are used for session management and basic analytics — you can adjust non-essential cookie preferences through the cookie settings link in the site footer. Account security relies on OTP verification for login and for sensitive changes like updating your linked wallet. We retain transaction data for the period required by applicable regulations, after which it is deleted from active systems.

Cookie Controls

Session cookies keep you logged in. Analytics cookies are optional — adjust your preferences any time via the cookie settings link in the footer of every page.

Account Security

OTP verification is required for login and for changes to your linked DANA, OVO, or GoPay wallet. This step protects your account from unauthorised access.

Data Retention

We keep your account and transaction records for as long as required by applicable local law. Once that period ends, data is removed from our active systems.

Data Access Requests

You can request a copy of your personal data or ask us to correct inaccurate details by contacting support. We process these requests in line with applicable regulations.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to correct something on your account, or need to submit a formal data request, our support team handles these directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through our help centre — available around the clock for Indonesia accounts.

Team online

Live Chat

Open your account dashboard and start a chat session. Our team handles data queries and account verification requests directly, any time of day.

Email Support

Send your data request or privacy question to the support email shown in your account settings. We aim to respond within one business day.

Help Centre

Our help centre covers common data and account questions — including how to download your transaction history for DANA, OVO, or GoPay payments.

Your Privacy Questions Answered

Common questions about how raja69 handles your personal data, your rights as an account holder, and how to get in touch if something needs to change.

We collect your registration details, login activity, and transaction records linked to your payment method — DANA, OVO, or GoPay. We collect only what is needed to operate your account securely.

We share data with payment processors like DANA, OVO, and GoPay only to complete your transactions. We do not sell your data or share it with advertisers under any circumstances.

Contact our support team via live chat or the email address in your account settings. We will provide a copy of the data we hold on your account in line with applicable local regulations.

Retention periods follow applicable local law. Once data is no longer needed for its original purpose and no legal obligation applies, we delete it from our active systems.

Yes. Submit a deletion request through our support team. We will process it in line with local legal requirements — some data may need to be retained for a minimum period under applicable regulations.

Session cookies are required for your account to function. Non-essential analytics cookies are optional — you can adjust your preferences at any time using the cookie settings link in the site footer.